1. Overview
Mehanovic Tech Consulting, LLC ('Company,' 'we,' 'us,' or 'our') provides IT consulting, infrastructure assessment, SOP development, process training, and related technology services to business clients. These Terms & Conditions govern all engagements, whether initiated via a signed contract, Statement of Work, verbal agreement, or email authorization.
2. Services
The specific scope, deliverables, timeline, and fees for each engagement will be outlined in a separate Statement of Work (SOW) or proposal document agreed upon by both parties. In the event of any conflict between these Terms and a signed SOW, the SOW shall control.
We reserve the right to decline, modify, or discontinue any engagement at our discretion, provided reasonable notice is given to the client.
3. Payment Terms
Unless otherwise specified in a Statement of Work, the following payment terms apply:
- Project-based engagements: 50% deposit required before work begins; remaining balance due upon project completion.
- Hourly consulting: invoiced weekly or bi-weekly based on hours worked; payment due within 15 days of invoice date.
- Retainer engagements: invoiced monthly in advance; payment due within 10 days of invoice date.
- Late payments are subject to a 1.5% monthly interest charge. Mehanovic Tech Consulting reserves the right to pause or terminate services for accounts more than 30 days past due.
4. Intellectual Property
All pre-existing tools, methodologies, frameworks, and intellectual property belonging to Mehanovic Tech Consulting remain the property of Mehanovic Tech Consulting regardless of whether they are used in the course of a client engagement.
All work product, documentation, and deliverables created specifically for a client and fully paid for become the property of that client upon receipt of final payment. Mehanovic Tech Consulting retains the right to use anonymized or generalized versions of methodologies and approaches in future engagements.
5. Confidentiality
We understand that our clients share sensitive business, financial, and operational information in the course of an engagement. Mehanovic Tech Consulting agrees to keep all client information strictly confidential and will not disclose it to third parties without written consent, except as required by law.
Clients agree to keep proprietary methodologies, pricing, and deliverables provided by Mehanovic Tech Consulting confidential and will not share them with competitors or third parties without prior written consent.
Where required, a separate Non-Disclosure Agreement (NDA) may be executed between the parties.
6. Client Responsibilities
Client agrees to:
- Provide timely access to personnel, systems, documentation, and facilities reasonably required to complete the engagement.
- Designate a point of contact authorized to make decisions on behalf of the organization.
- Review and provide feedback on deliverables within agreed-upon timelines.
- Ensure that all information provided to Mehanovic Tech Consulting is accurate and complete to the best of their knowledge.
- Delays caused by the client's failure to meet these responsibilities may result in timeline adjustments and additional fees.
7. Limitation of Liability
Mehanovic Tech Consulting will perform all services with professional care and reasonable skill. However, we cannot guarantee specific business outcomes, system performance results, or cost savings, as these depend on factors outside our control including client implementation, third-party systems, and organizational adoption.
To the maximum extent permitted by law, Mehanovic Tech Consulting's total liability for any claim arising out of or related to an engagement shall not exceed the total fees paid by the client for the specific engagement giving rise to the claim.
Mehanovic Tech Consulting shall not be liable for any indirect, incidental, consequential, or punitive damages arising from an engagement.
8. Indemnification
Client agrees to indemnify and hold harmless Mehanovic Tech Consulting, LLC and its principals, employees, and contractors from any claims, damages, or expenses arising from: (a) the client's use or misuse of deliverables; (b) the client's failure to follow professional recommendations; or (c) inaccurate or incomplete information provided by the client.
9. Termination
Either party may terminate an engagement with 14 days written notice. In the event of termination:
- Client shall pay for all work completed through the termination date at the agreed-upon rate.
- Any non-refundable deposit paid will be retained by Mehanovic Tech Consulting.
- All deliverables completed and paid for through the termination date will be provided to the client.
Mehanovic Tech Consulting reserves the right to terminate an engagement immediately and without notice in the event of non-payment, abusive conduct, or a request to engage in unethical or illegal activity.
10. Independent Contractor
Mehanovic Tech Consulting operates as an independent contractor. Nothing in these Terms or any Statement of Work shall be construed to create an employment relationship, partnership, joint venture, or agency between the parties.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in California.
12. Modifications
Mehanovic Tech Consulting reserves the right to update these Terms and Conditions at any time. Updated terms will be posted to our website with a revised effective date. Continued engagement following any update constitutes acceptance of the revised terms.
13. Entire Agreement
These Terms and Conditions, together with any applicable Statement of Work or proposal, constitute the entire agreement between the parties with respect to the subject matter herein and supersede all prior discussions, representations, and agreements.
Questions about these Terms? Contact us at: info@mehanovictech.com
Mehanovic Tech Consulting, LLC — Mission Viejo, CA